Below is an outline of our standard terms and conditions. Please take time to read through thoroughly and ensure you understand these terms and conditions before you commence a project with Blossom Graphic Design.
Commencement of work
"The Client"agrees to provide written approval or emailed approval of this submission before any work is commenced, as a Letter of Agreement between "The Client"and "Blossom Graphic Design" concerning the work outlined in the Blossom Project Proposal.
Payment
"The Client"agrees to pay a non-refundable 50% deposit of the quoted amount to commence any project, with the balance payable prior to delivery.If the work time exceeds 4 calendar weeks in duration, "The Client"agrees to a progress payment of 50% of the balance per month until the conclusion of the project, with any outstanding amount payable in full upon delivery.
Design samples
"The Client"agrees to supply for free, in addition to fees for service, any number up to 10 of printed samples of every item produced for "The Client"by "Blossom Graphic Design" during the course of this project (quantity to be specified by us).
Fees for service
It is agreed that the fee for service shall be the cost estimates provided on page 2 of this submission, unless work undertaken exceeds work outlined. If work undertaken exceeds the items specified on page 2 of this submission, "The Client"agrees to pay appropriate fees for the excess work.
Excess work
This is defined as any work involving additions to the list of items defined in the Project Proposal or changes to all pieces of finished artwork after sign off by an authorised representative of "The Client".
Liability regarding work and materials provided
It is agreed that all work and materials provided for "The Client"by "Blossom Graphic Design" will be free and clear of all liens and encumbrances and may be lawfully used by "The Client" without infringing upon the rights of others including, and without limiting the generality of the foregoing, any copyright trade secret patent or trade mark rights of any third party.
Approval of Final Artwork
"The Client" to proof read and approve all final copy before the production of artwork. The email verification of the Client’s Representative shall be conclusive as to the approval of all artwork prior to their release for printing, implementation or installation. While Blossom takes all care to avoid errors, "Blossom Graphic Design" accepts no responsibility for typographical errors, spelling mistakes, or incorrect information on any project approved by a client. No refunds or reprints are given after a final approved design has gone to print due oversights by "The Client's" proof reading.
Colour Variations
With all printing there may be some colour variations from what you have seen on screen, to what the final product looks like, and previous orders. This is due to the nature of CMYK printing and bulk-run printing system. There will be no reprints at our expense.
Copyright
It is agreed that "The Client" will have the exclusive right to retain and reproduce any artwork, manuals, information, material reports and other output which is produced from the performance of the work outlined in this submission on page 1. It is agreed that "Blossom Graphic Design" hereby assign to "The Client", upon written confirmation of this submission, all rights title and interest in the future copyright of any artwork, manuals, information, material reports and other output which is produced, extended or modified during the performance of the work outlined in the Project Proposal. This granting of copyright does not extend to the use of design proposals submitted but not approved by "The Client" for the work outlined. Until final payment, "Blossom Graphic Design" full retains ownership of all artwork and website architecture. "Blossom Graphic Design" reserve the rights to certain elements used to create your images including fonts, patterns, stock images, textures, colour palettes and other non exclusive items.
Blossom Graphic Design reserve the right to use stock images in the creation of designs if required. This cost is included in the Project Proposal.
Other than for the promotional use of "Blossom Graphic Design" all services provided shall be for the exclusive use of "The Client's" said purposes only. Designs may not be used for other promotional items, website or printed materials without permission. Upon payment of all invoices, reproduction rights for all approved final designs created by "Blossom Graphic Design" shall be outlined in the Project Proposal. For additional usage, price will be assessed as needed.
Website design credit
"The Client" agrees to allow "Blossom Graphic Design" to place a small credit on printed material exhibition displays, advertisements and/or a Blossom Graphic Design's own website on the customer's website. This will be in the form of a small logo or line of text placed towards the bottom of the page.
"The Client" also agrees to allow "Blossom Graphic Design" to place websites and other designs, along with a link to the client's site on "Blossom Graphic Design's" own website for self promotional purposes.
Website design post- completion alterations
Once web design is complete,"Blossom Graphic Design" will provide the customer with the opportunity to review the resulting work. "Blossom Graphic Design" will make one set of minor changes at no extra cost within 14 days of the start of the review period. Minor changes include small textual changes and small adjustments to placement of items on the page. It does not include changes to images, colour schemes or any navigation features. Any minor changes can be notified to "Blossom Graphic Design" by e-mail and confirmed by post."Blossom Graphic Design" will consider that the client has accepted the original draft, if no notification of changes is received in writing from the customer, within 14 days of the start of the review period.
Website Management Packages
Your website can be one of the most cost effective way to promote your small business. The best sites are always well maintained.
What about unused hours? All unused hours for any month are carried over to the next month. However, hours cannot be carried over from year to year.
How is the maintenance billed? All work is billed in 15 minute increments.
How long are the Web Manage contracts? Each plan lasts for a 12 month period.
Can I cancel our contract if I wish? Yes, we require 30 days written notice only. This notice may be faxed or posted.
Can we use hours in advance? No, hours must be accrued before they can be used.
What can we use our maintenance hours for? The uses are many, they include content updating, Flash design, web page design, search engine optimisation, online marketing & research.
Confidentiality
It is agreed that employees of "Blossom Graphic Design" shall not at any time either during the continuance of the work outlined or thereafter, except in the course of their duties, divulge any of the confidential affairs of "The Client" or any of its clients or associated companies to anyone whatsoever without the previous consent in writing of "The Client".
Litigation
It is agreed that"Blossom Graphic Design"indemnify and hold "The Client"harmless from and against all claims for injury or death to persons or damage to property (including cost of litigation and legal fees) caused by, arising from or incidental to the services to be performed during the performance of the work outlined, except any such claims which are caused by the negligence of "The Client"or its employees, and it is agreed that we shall notify "The Client"in writing of full details of any such claim.
Amendments to these Terms and Conditions
All and any amendments to the terms and conditions outlined in this submission must be provided in writing by "The Client"and signed by an authorised representative of "Blossom Graphic Design" prior to the commencement of work outlined in this submission.
Carbon Neutral Hosting
Blossom chooses Digital Pacific for our hosting. Everything Digital Pacific uses across the business operations including servers, routers and air conditioners are eco powered. Not only will you be hosting your website on state of the art hardware, you're also showing your commitment to a more sustainable world.
Our Choice of Host Providers, E Commerce Programs and Domain Registry Companies
